I can't redeem my rewards - it tells me to verify my account but then when I enter my phone no., it says this account is already verified. What do I do?

Jeanne Taylor

Author

I have tried contacting them via email but they don't answer

J HM Tsang

You might have accidentally created more than 1 account.
Check under your settings to see what phone number you have on your profile 

Megan Burkett

I would reach out to customer service directly