I lost my coins

I had 96 coins to collect around 4:00pm and never got to collect them they disappeared.did this ever happen to anyone 

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    Vicki Kieu
    every day we can collect max 100 coins from the 10k steps. We have until midnight to collect it or you lose it. I am not sure about the 4 pm part.
    • Profile Image
      Heather Kelly
      Author
      Yes I am aware of that and I always make sure I collect them 
    • Profile Image
      Debbie Thomas
      Are you sure it's only 100? I could have sworn it's more than that if you go over 10k steps in a day. Say you happen to do 12k, or even 15k in a day, im pretty sure you do get those 120-150 coins. I'll have to monitor it the next time but I'm pretty positive on this.
    • Profile Image
      Vicki Kieu
      As an IPhone user I can only collect 100 coins per day no matter how many steps over 10k I do.
  • Jeremy Kim
    i lost too
  • Profile Image
    Jack Lee
    i agree that
  • Rosaria Ricciardi
    Never happened to me