I've been waiting over a week and mine still says processing. I have contacted support but no reply
Holle Day
Author
I don't know why it Is doing that cause when I did it before I got it the same day but not now
Kristin Cabaniss
I am having the same issue. Never had an issue until last week - the card was always immediately ready, but now it just says processing. I have emailed customer service twice with no response. I also posted a question on the Instagram page, still no response. It is super frustrating and makes me wonder if the app is about to close and we will lose all our points.
Mr. E
I didn't lose them because I didn't sign out, I just uninstalled and re installed.. now I'm going to see if that works.. I have been having trouble with this app all week aswell
This comment has been deleted.
Kristin Cabaniss
Did you lose your point though?
Sarah
63. Oh no! I hope it eventually processes!
Holle Day
Author
I have been waiting
Holle Day
Author
How
Jim Wattier
Well don't do that. It won't solve the problem. Take action by contacting the Support team.
Holle Day