Need help

Does anyone have situation that account been suspended?? I have almost 15000coins and when I want to change for any voucher it says that account been suspended.  I write emails go support time since month almost and no answer. What should o do?? Thanks for answers

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Comments 7
  • Profile Image
    Asifa farzana
    #70 : Sorry, I have no idea about this.
  • Profile Image
    Jana Kleven
    That is so sad!   Their customer service is bad.  Hopefully you won't lose all of those coins!  
  • Gabry
    Il supporto clienti non ha mai funzionato se ti hanno sospeso l'account molto probabilmente si sono accorti di qualcosa che non va come per esempio l'utilizzo di una rete vpn oppure di un dispositivo per generare passi
  • Profile Image
    Vicki Kieu
    Took me two months of 2-3 emails per week to get in unlocked. So you may want to flood them with emails.
    • Profile Image
      Kasia Bilaszewska
      Author
      Thank you for your answer. Will do so.
  • louise Birks
    My account isn't suspended but I can't access it on the community so might as well be suspended as you can't join challenge. This is a new account.My old account I logged in via Facebook and now it's just locked. I have no advice but mutual sympathy at the crap update. Keep trying and maybe one day it might be resolved 
  • Profile Image
    Nitin
    93, it might happen due to some reason. They don't active it again