Monica Paire
That's helpful. Also, you can only redeem one giftt card a day, I think. Maybe that is posted somewhere, but I didn't see it the first time I try to redeem two cards in one day. It might even be 48 hours.
There are some posts, I noticed that some users are struggling with their coins not processing problem. For them , they can go to the settings of this app and choose " Contact us " button . Click on it and follow the instructions. Hope your problems will be solved by the customer care.