Redemption support

I am trying to redeem and it keeps telling me I am out of the service country.  I redeemed one in August an d it worked.  I am in the US and the app shows US

0
0
Comments6
  • Profile Image
    Swilliams
    How well has support worked for you?
  • Profile Image
    Carrie R Devoe Litty
    That is crazy. I never heard back the one time I contacted support. The issue resolved itself so I didn't worry about it. 
  • Pat RF
    Mi hermana canjeo esta semana y sin problema 
  • Profile Image
    Amirag
    You can try again after 2-3 days. If it's not working then contact to support team.#86#
  • Cyndi Berg
    Author
    How do you contact support 
    Profile Image
    Carrie R Devoe Litty
    It wasn't easy. I found an email buried somewhere.