What happened to my points?

I just noticed that I lost over 2000 points and I did not get a gift card. I was saving up for a larger one. Can you tell me what happened to them?

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  • Profile Image
    Cashwalk_official
    Cashwalk_official
    
    Hi, we’re sorry for the inconvenience you experienced.
    
    To help us review your account thoroughly and offer accurate support, please contact us by following the steps below: In the app → Menu → Settings → [Contact Us]
  • Profile Image
    Jennifer Martinez
    Your points can expire if they aren’t used