Same here I had almost 3K and now I only have 1500
Judy Nickels
It won’t let me get my pints
Esperanza Tavora
Author
I have accumulated the 12 K since last November 2025, then all of the sudden when I open my app yesterday it was all gone
jenny
Today goal is 🎉🎉🎉🎉🎉
Vaida
Ayyy
Lily Chi
I had same problem. I had 13 thousand points and just disappeared. It happened to me few times.
Sensy
Same
Cashwalk_official
Hi, we’re sorry for the inconvenience you experienced.
To help us review your account thoroughly and offer accurate support, please contact us by following the steps below: In the app → Menu → Settings → [Contact Us]
Esperanza Tavora
Author
i tried to send an email but it wont get through
leena
please help me get my coins back
Judy Nickels
Why can’t I get my points
Judy Nickels
I can’t get my points
Judy Nickels
I want to get my pints
SpongeBob Square pants
O is this 4 athletes running 4 a 5 or 10K perhaps.
Sitt Nway Oo
ပ့ျုင
Salamasina Oloa Fiaavae
I finally reached 10k points..was about to redeem and all my coins are gone..what happened to my points :(
Michael T
That’s weird. I’ve never had that happen to me. I have seen it to others
Cassandra Lowhorn
The coins expire
Michael T
Really? I’ve had this app for a while and it’s never happened to me. My guess is it might be they removed some points because of a challenge?