Same here I had almost 3K and now I only have 1500
Christina W
I have the same issue!
Christina Wong
Nevermind I found my account again!
Judy Nickels
It won’t let me get my pints
Esperanza Tavora
Author
I have accumulated the 12 K since last November 2025, then all of the sudden when I open my app yesterday it was all gone
Michael T
Really? I’ve had this app for a while and it’s never happened to me. My guess is it might be they removed some points because of a challenge?
Sensy
Same
Cashwalk_official
Hi, we’re sorry for the inconvenience you experienced.
To help us review your account thoroughly and offer accurate support, please contact us by following the steps below: In the app → Menu → Settings → [Contact Us]