my coins were all gone

what happened to my coins its almost 12 K

Comments22
  • Christina W
    I have the same issue!
    Christina Wong
    Nevermind I found my account again!
    leena
    did you get your coins back?
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    Tim Walls
    Same here I had almost 3K and now I only have 1500
  • Judy Nickels
    It won’t let me get my pints 
    Esperanza Tavora
    Author
    I have accumulated the 12 K since last November 2025, then all of the sudden when I open my app yesterday it was all gone 
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    jenny
    Today goal is 🎉🎉🎉🎉🎉
    12728.jpg_resize
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    Vaida
    Ayyy
  • Lily Chi
    I had same problem. I had 13 thousand points and just disappeared. It happened to me few times.
  • Sensy
    Same
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    Cashwalk_official
    Hi, we’re sorry for the inconvenience you experienced.
    
    To help us review your account thoroughly and offer accurate support, please contact us by following the steps below: In the app → Menu → Settings → [Contact Us]
    Esperanza Tavora
    Author
    i tried to send an email but it wont get through
    leena
    please help me get my coins back
  • Judy Nickels
    Why can’t I get my points 
  • Judy Nickels
    I can’t get my points
  • Judy Nickels
    I want to get my pints 
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    SpongeBob Square pants
    O is this 4 athletes running 4 a 5 or 10K perhaps. 
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    Sitt Nway Oo
    ပ့ျုင
  • Salamasina Oloa Fiaavae
    I finally reached 10k points..was about to redeem and all my coins are gone..what happened to my points :(
  • Michael T
    That’s weird. I’ve never had that happen to me. I have seen it to others
  • Cassandra Lowhorn
    The coins expire 
  • Michael T
    Really? I’ve had this app for a while and it’s never happened to me. My guess is it might be they removed some points because of a challenge?