Suspended Account?

Has anyone ever not had the ability to get a giftcard or collect more points because their account was suspended?? I've had this app for a while and all of a sudden my phone says that I have to download the app to collect my points and then when I go to cash out my points it said that my account is suspended??

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  • Esperanza Tavora
    same here, it was just gone literally, I was able to use my coins for 2 gift cards from Amazon $15 each last year then only this month, I already have 12K plus coins then upon opening the app, I was asked to download the app, again then ALL of my coins were ALL gone. So disappointing, 🥲🥲🥲
  • Profile Image
    Cashwalk_official
    Hi, we’re sorry for the inconvenience you experienced.
    
    To help us review your account thoroughly and offer accurate support, please contact us by following the steps below: In the app → Menu → Settings → [Contact Us]
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    m knight
    Author
    I have sent multiple emails already but it is still not working. I have also tried deleting the app and re-downloading it.
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