App isn't resetting every night

Why isn't my App resetting at midnight for 3 days it's been stuck on 20k steps and im losing out on steps every day does anyone have a clue how to help I have deleted the app and Installed it again but it's the same I walk any where between 15k -20k  a day.

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Comments 6
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    J HM Tsang
    Try updating the app 
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      Stephanie Berger
      Author
      There's no update it says it's the latest version 
  • Rosaria Ricciardi
    Update. It'll fix 
    • Profile Image
      Stephanie Berger
      Author
      There isn't an update
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  • Profile Image
    RainbowKid
    30. Reinstall the app! 
  • Kristin Cabaniss
    I just read somewhere that if you update the app they have fixed this bug and now it will reset.