Cant use coins

I have Been trying to use my points to get a giftcard but its asking for verification and doesnt allow my phone number or any other number 

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Comments 16
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    saphira39
    I have the same problem. They don't want to send me my code. Saying it's impossible to send a text message for the moment.
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    -Minjung
    Many people complain same problem now .
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    London Le Grand
    Same. I noticed the same the last 3 days. I'm getting ready to email customer service... which took weeks the last time. 
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    Asifa farzana
    81# It means something wrong with this app!
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    saphira39
    I habe already mail the costumer services. Still waiting for an answer
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    Alli Kay
     I thought it was just me because it says 'SMS not available at the moment try again later'. Two days later and it's still not working. Sigh. 
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    Rosaria Ricciardi
    Same here from yesterday 
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    Melissa Wright
    I am having the same  issue!!I emailed support this morning but probably will not hear back till tomorrow.
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      Orietta
      58 io ho mandato qualche mail per altri problemi ... mai ricevuto risposta 😞
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    C Roberts
    I am having the same issue, trying to redeem my points for gift cards, and it's says cannot verify at this time. What's up with that?
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    Trevor McSketti
    I hope this isn't their exit strategy
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    D S
    Ugh I have the same problem
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    Lizbeth Burgos
    I have the same problem. Somebody can  resolve it.
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    Justin Baker
    It will get fixed soon, I suppose... They were always good previously... Is say it's just a temporary setback! 
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    Kasia Bilaszewska
    I have 21000 and when tried to redeem says my account been suspended. Contacted them many times with no respond😭😭😭