why am i being scammed

i decided to finally try to cash in my 13,000 (!!!!) points to see if this was a scam or not, but it won't let me verify my phone number to give me it?? is it a scam or just broken atm

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Comments 13
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    Rebecca
    It's having issue, don't worry it's deffo not a scam
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      charm
      Author
      alright. let me know if it gets fixed 
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    Rebecca
    I've got 10 gift cards and used 2 of them, its definitely legit 
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    Monica Paire
    Bad timing. Until now, I've redeemed many gift cards. 
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    Nicole Comstock
    All my gift cards work. I have only redeemed for Starbucks but they load in right away.
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    Carrie R Devoe Litty
    I have never had a problem. Started using the app back in November and have worked my way up to earning four rewards a month.  
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    Zachary Grau
    I've gotten over $100 using this app. It's not a scam, but I'm also currently not able to redeem. It gives an SMS error. It's annoying, but it'll get fixed.
    Kudos on the 13,000 point btw!
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    Stefano Zeppilli
    Io ho sempre riscattato, a volte ciò sono malfunzionamenti temporanei. 
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    Vicki Kieu
    Been using this app since 2022. Got over $400 in gift cards.. definitely no scam. Not sure what is going on but so many problem right now. Hopefully they will fix it soon.
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    Kasia Bilaszewska
    After last update everything is just not working right.
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    Tiffany Burk
    Not a scam but definitely some glitches right now
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    Kristin Cabaniss
    I am having the same issue (as a lot of people who responded here). I can say that I have cashed in for over $100 worth of gift cards over the last 3 months so I know it isn't a scam, but I never had any issues at all until the past few weeks and now this is the second issue in a few weeks and it is hard to get help or a response from the support team. Good luck!
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    Martha Cortez
    Well after more than 3 weeks my reward has been processed!  Hallelujah!  I really enjoy this app and had never had an issue. My rewards were usually processed immediately until this one. I finally got an email from customer support last night but just read it this morning.  No explanation given just informed my reward had been released. Yayyy me!  Have enough to redeem again so hopefully this will transition better. Thanks CashWalk!