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30% of iPhone Duo buyers may have returned it, but I don't think Apple should worry
9to5Mac • • technology
Key Points:
- A poll of nearly 6,000 9to5Mac readers who received the new iPhone Duo early shows that about 30% returned the device within Apple's 14-day refund period.
- The high return rate is not seen as alarming due to the device's significant design changes, high price, and the experimental nature of many buyers' purchases.
- Common reasons for returns include dissatisfaction with Touch ID removal, camera performance, the small size of the outer screen, usability issues, and durability concerns such as sand damage affecting the hinge.
- Despite some negative feedback, ongoing long delivery times suggest strong demand, indicating Apple may not be significantly impacted by the returns.
- The iPhone Duo represents a major shift in iPhone design, leading some users to adopt a "try it and see" approach rather than a committed purchase.
