911 Outages Hit Multiple Cities in California
Key Points:
- Emergency service disruptions were reported in Oakland, Riverside County, and Santa Barbara County, California, affecting 911 call capabilities primarily for AT&T and T-Mobile customers.
- Oakland’s Computer-Aided Dispatch system froze, leading to 911 calls being rerouted to the Alameda County Sheriff’s Office, with response limited to Priority One calls.
- Riverside County officials confirmed partial outages affecting some cellular users’ ability to reach 911 and provided an alternative non-emergency contact number while investigating the cause.
- AT&T attributed the outage to damage to fiber infrastructure from another provider, possibly linked to theft, impacting 911 call routing for some customers in the Los Angeles area.
- Authorities urged the public not to test 911 during the outage to avoid tying up emergency lines, emphasizing the importance of keeping communication channels clear for real emergencies.