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A customer berated a teenage ice cream shop worker over 20 cents charge. Then the donations flooded in
The Independent • • technology
Key Points:
- A 20-cent price dispute between a customer and a 16-year-old employee at Coldstuff Ice Cream in Massachusetts led to a viral social media rant defending teenage workers from mistreatment.
- The incident involved a sundae advertised at $9 but rung up at $9.20, which upset the customer who then verbally abused the teen employee.
- Co-owner Dave Forgit posted a strongly worded message urging customers to treat young employees with respect, emphasizing that mistakes are part of learning and should be met with politeness.
- The post gained widespread support, prompting Forgit to start a GoFundMe campaign to financially support the teenage employees, with donations nearing the $5,000 goal.
- Forgit clarified that his message was not intended to generalize or offend any age group but to encourage kindness toward young workers starting their first jobs.
