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After Cancelling Zelda Switch 2 Pre-Orders, Walmart Is Now Supposedly Sending Out $519 Gift Cards
Nintendo Life • • technology
Key Points:
- Some consumers have reported receiving Walmart gift cards totaling $519 as compensation for preorder issues, which have been confirmed as legitimate by recipients who successfully added them to their accounts.
- Despite the compensation, affected customers remain frustrated due to lack of product availability, such as consoles, and express distrust in Walmart's preorder practices, vowing not to preorder from the retailer again.
- Best Buy also offered gift card compensation for canceled preorders, but the amounts were significantly lower (e.g., $10 for a $70 game), which some customers found insufficient and insulting.
- There is a call for the gaming industry to reform preorder policies by limiting preorder windows rather than stock quantities, ensuring fairness for customers and reducing scalping activities.
- Gift card compensation is viewed as a cost-effective apology strategy by large companies, as many consumers may not redeem the full value, making it a low-cost way to maintain customer goodwill.
