Amazon Prime customers could get $200 settlement refunds: Who is eligible for more money?

Key Points:

• The Federal Trade Commission announced an expansion of a $2.5 billion Amazon settlement, resulting in some customers receiving larger refunds related to misleading Prime enrollment and cancellation practices.
• Amazon has already issued over $845 million in refunds and will continue automatic payments through April 2027, with eligible customers now able to receive up to $200, an increase from the original $51.
• The FTC lawsuit alleges Amazon enrolled tens of millions of customers in Prime without consent and made cancellations difficult, leading to $1.5 billion in customer payments and a $1 billion civil penalty.
• Refund eligibility requires U.S. Prime customers to have enrolled or attempted cancellation through specific "challenged enrollment flows" between June 23, 2019, and June 23, 2025, and to have used no more than 20 Prime benefits in any 12-month period post-enrollment.
• Eligible customers will receive automatic refunds via check or electronic payment (PayPal or Venmo) by April 2027, with payments expiring 60 days after issuance.