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Amazon Prime refunds are coming. Scammers may be, too
KSL.com • • business
Key Points:
- Amazon is set to issue an additional round of refunds to millions of Prime customers as part of a $2.5 billion settlement with the FTC over unauthorized Prime enrollments and difficult cancellations, with payments starting October 1, 2026.
- The refund distribution will be automatic via Venmo, PayPal, or mailed checks, and affected customers do not need to take any action to receive their money.
- Consumer advocates warn that scammers may exploit this situation by sending fraudulent emails or calls pretending to offer refunds, urging people not to click suspicious links or share personal information.
- The FTC emphasizes that it will not contact individuals about refunds and advises consumers to be cautious of any calls or messages claiming to be from the agency, labeling such contacts as scams.
- Since the settlement announcement nearly a year ago, Amazon has already paid approximately $845 million to customers under the agreement.
