AI Image
Apple Alerts Stores to iPhone Duo's Display Cracking Issue
MacRumors • • technology
Key Points:
- Apple has issued an internal memo to Apple Stores and Authorized Service Providers with guidance on diagnosing and repairing the iPhone Duo's inner display cracking issue, indicating the problem is significant enough to require official instructions.
- The issue affects a small number of iPhone Duo units, with defects appearing quickly after usage, but Apple states most units are not susceptible and there is no recall or public repair program currently in place.
- Customers experiencing the inner display cracking are advised to contact AppleCare for repair or replacement support through Apple's website or customer service.
- Early reports from users and a teardown by iFixit suggest the defect may be related to a faulty hinge, though Apple has not confirmed the root cause.
- The iPhone Duo began shipping a week ago, and the issue has been reported almost immediately by some early adopters experiencing lines on the inner display.
