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Apple Stores Reportedly Rolling Out New Anti-Theft System for iPhones
MacRumors • • general
Key Points:
- Apple is encountering an increasing issue where customers buy products like iPhones, remove accessories or components, and attempt to return the box without the original contents.
- Traditionally, Apple retail employees were instructed to open the box and verify the contents during returns, which was time-consuming and prone to errors.
- To address this, Apple has introduced a new device that can scan an unopened iPhone box and run diagnostics to confirm the phone is fully intact without opening the packaging.
- This solution, rolled out to stores starting earlier this month, aims to reduce wasted inventory and improve the efficiency of the returns process.
