California Woman Orders Ice Cream From Baskin Robbins. Then She Removes Single Cherry-And Sees How Much Her Total Goes Up
Key Points:
- A California woman ordering a two-scoop sundae at Baskin Robbins noticed her total increased by $1 after removing a cherry from her order via a kiosk, sparking confusion and online attention.
- While prices for dining out and candy have risen significantly over the past decade, it is unusual to be charged extra for removing an ingredient, though some restaurants do charge fees for customizations that disrupt standard preparation.
- Baskin Robbins has not confirmed this pricing issue, and attempts to replicate it through online ordering have failed, suggesting it may be a programming error rather than an intentional charge.
- Similar reports exist of customers being charged for removing ingredients at other restaurants, sometimes due to operational costs or order modifications, but such charges are often viewed as unreasonable or glitches.
- The trend of charging for customizations, including removing toppings or ingredients, has drawn customer complaints, though some instances appear to be pricing system errors rather than deliberate policies.