Character.AI and Google agree to settle lawsuits over teen mental health harms and suicides
CNN••business
Key Points:
- Character.AI has agreed to settle multiple lawsuits alleging its AI chatbots contributed to mental health crises and suicides among young people, including a high-profile case filed by Megan Garcia following her son's suicide.
- The settlements involve Character.AI, its founders Noam Shazeer and Daniel De Freitas, and Google, who were named defendants; details of the settlement terms have not been disclosed.
- The lawsuits claimed Character.AI failed to implement adequate safety measures to prevent harmful relationships between teens and chatbots, with allegations that the platform did not properly respond to users expressing self-harm thoughts.
- Following these cases and similar lawsuits against OpenAI, both companies have introduced new safety features, including restrictions on chatbot interactions for users under 18,
:max_bytes(150000):strip_icc()/GettyImages-22400154171-19eb2573d96647f8894478942b5721be.jpg)
