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ChatGPT Keeps Telling People 404 Media Can Solve Their Tech Support Problems
404 Media • • technology
Key Points:
- A man in Russia contacted 404 Media after his Instagram account was banned, losing access to 13 years of personal content, and suspected automated moderation errors by Meta.
- The man discovered 404 Media through ChatGPT, which advised him to contact journalists, including specifically recommending 404 Media and providing the editor's email.
- ChatGPT not only suggested reaching out to journalists for help but also generated the exact email the man sent to 404 Media, highlighting a trend where users turn to AI for tech support issues.
- Due to the lack of direct customer support from major tech platforms, many users with common tech problems are increasingly relying on AI chatbots like ChatGPT, which often direct them to media outlets for assistance.
- 404 Media has begun responding to these AI-referred inquiries and confirmed that multiple users were similarly guided by ChatGPT to contact their newsroom.
