Costco Is Making a Big Change to Its Bakery-and I Can’t Wait

Allrecipes • January 18, 2026 • business

Key Points:

Costco's bakery, known for its popular and affordable sheet cakes, has long relied on an outdated, paper-based ordering system requiring in-person visits and handwritten forms.
The old process lacked online or phone ordering options, order confirmations, and tracking, causing inconvenience and logistical challenges for customers.
Costco CEO Ron Vachris announced that the company will soon introduce online ordering for cakes and deli trays, allowing members to place orders digitally with email confirmations and digital receipts.
This modernization aims to improve customer experience by eliminating extra trips to the warehouse and providing clearer communication about order status.
The update reflects Costco's effort to maintain its classic appeal while addressing long-standing customer frustrations with outdated systems.