LG denies the standby recording. It confirms the network scanning, and says every smart TV does it.
Key Points:
- A Gamers Nexus investigation alleges that LG smart TVs scan local networks, record audio while on standby, and use content recognition across inputs, sending data to LG Ad Solutions; LG denies the most serious claims but confirms network scanning is standard industry practice.
- The investigation, involving packet captures and independent researchers, found LG TVs logging location data, nearby Wi-Fi networks, and devices such as phones and smartwatches, with data reportedly sent to LG Ad Solutions.
- LG disputes constant logging, uploading, and standby audio recording but has not addressed claims that voice commands are stored unencrypted; it states content recognition over HDMI occurs only if personalized ads or recommendations are enabled.
- Content recognition technology is widespread among smart TV manufacturers, and its use varies by country, with European regulations like GDPR requiring user consent, raising questions about compliance and enforcement in different jurisdictions.
- Privacy concerns extend beyond TVs to other devices collecting excessive data for advertising, highlighting the need for hardware solutions like physical microphone kill switches and regulatory focus on default settings and user interface design.