Microsoft Outlook Outage Leaves Users Without Email; Tech Company Working On Resolving Issue
Key Points:
- Microsoft experienced a significant outage affecting Microsoft 365 services, including Outlook, Microsoft Defender, and Microsoft Purview, with over 11,000 users reporting issues on Down Detector.
- The outage disrupted business communications, particularly in Hollywood, where users resorted to calls and texts as important emails failed to send.
- Microsoft identified a problem in a portion of its North American service infrastructure that was not processing traffic correctly and took steps to restore and rebalance the affected systems.
- The company has been actively updating users on recovery efforts, directing traffic to alternate infrastructure to stabilize services and prevent further disruptions.
- This incident follows recent major outages in Verizon Wireless and X (formerly Twitter), highlighting ongoing challenges with service reliability among major tech and telecom providers.