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Muse can now place calls to US businesses - if you pay
TechCrunch • • technology
Key Points:
- Meta's AI agent Muse can now place calls to U.S. businesses on behalf of users, but this feature is available only to paid subscribers.
- Muse has over 10 million users and aims to make consumer AI mainstream by handling everyday tasks like calls to service providers or restaurants.
- Subscription plans for Muse start at $20 per month, with higher tiers offering more usage tokens, allowing heavier AI users greater access.
- Similar AI calling features are offered by startups like Instinct and Google’s Gemini, though businesses sometimes hang up when they detect AI callers.
- The feature addresses consumer frustration with customer service by using AI to navigate phone trees and hold times, potentially improving the user experience.
