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OnePlus is allegedly honoring warranties with vouchers nobody asked for, and users aren't happy
Android Authority • • general
Key Points:
- OnePlus is allegedly refusing to honor the mandatory two-year warranty in the EU, offering €100 vouchers instead of product replacements for defective accessories like earbuds and chargers.
- These vouchers are reportedly unusable due to limited stock, restrictions on combining promotions, online-only validity, and a short one-month expiration, causing frustration among customers.
- Some affected users are considering filing formal complaints with the European Consumer Center for warranty violations and deceptive practices, which could lead to fines for OnePlus.
- OnePlus appears to be winding down operations in Europe and other regions like the US and UK, shifting focus to markets where it has a stronger presence such as India and China.
- The company is also rumored to discontinue OxygenOS, further aligning its products with its parent company OPPO and consolidating its hardware and software offerings.
