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Outlook outage: Microsoft reports 'issues' with Teams and email
ABC7 New York • • general
Key Points:
- Microsoft reported issues with Exchange Online mailboxes and Microsoft Teams, primarily affecting users in the Americas and North America, respectively.
- The Exchange Online mailbox problems were initially attributed to elevated infrastructure load but later clarified to be caused by several servers unexpectedly being unavailable.
- Microsoft confirmed the Exchange Online issue could impact Microsoft 365 service connectivity for users globally and is taking measures such as pausing deployments, rerouting traffic, and restarting servers to mitigate the problem.
- The Microsoft Teams issue was resolved quickly after the company implemented mitigative actions, restoring service health and functionality.
- Downdetector also reported outages for Microsoft Teams, Outlook, and other Microsoft products on the same day.
