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Passengers face airport chaos after UK air traffic issue
BBC • • world
Key Points:
- Hundreds of thousands of passengers faced flight cancellations and delays on Tuesday and Wednesday due to a technical issue causing an air traffic outage in the UK.
- Newlyweds Sasha and James were among those stranded at Gatwick Airport, spending three hours in a Wetherspoons pub after their honeymoon flight was cancelled.
- Airports experienced chaotic scenes, particularly in baggage reclaim areas where many passengers struggled to retrieve luggage from a single carousel, leading to heightened tensions.
- Stranded travelers abroad reported poor communication and uncomfortable overnight stays on airport floors or hotel conference rooms while awaiting rescheduled flights back to the UK.
- Nats, the UK's air traffic control provider, apologized for the disruption and stated operations are now stable, but airlines warned of ongoing delays, with a full investigation requested by the Transport Secretary.
