Smilegate will rescue Lost Ark's western servers, as Amazon ditches support while retreating from MMO development

Key Points:

• Amazon Game Studios will cease support for Western Lost Ark servers starting in early 2027, with the original developer Smilegate taking over full control of these servers and related services.
• Player accounts, including character progression, unlocks, and wallet balances, will transfer intact, but customer support and terms of service will change under Smilegate’s management.
• Active in-game subscriptions will be canceled at the handoff, and the 12-month Crystalline Plus subscription has been removed from the store, with players advised against purchasing long-term subscriptions before the transition.
• Certain social data such as in-game mail, friends lists, guild information, and chat history will be wiped during the transition, prompting players to clear inboxes and prepare for some data loss.
• Spanish language support on Western servers will end with the October 2026 update, after which only English will be supported, marking a reduction in localization options for players.