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Steam Machine and Steam Controller Customers in Europe Hit by Cyber Attack
Digital Foundry • • general
Key Points:
- Between July 29 and August 1, 2026, CEVA Logistics, responsible for shipping Steam hardware in Europe, suffered a cyberattack that likely compromised certain customer delivery information.
- The exposed data may include customers' names, addresses, phone numbers, email addresses linked to Steam accounts, and details about the hardware orders, but no payment information, passwords, or Steam Guard codes were accessed.
- Customers should be vigilant against phishing attempts via email, SMS, or phone calls that reference their hardware orders and may request payment or personal information; these messages should be treated as fraudulent.
- Valve advises that Steam Support only operates through their official help website and never requests passwords or Steam Guard codes, emphasizing caution against impersonators.
- Valve is investigating the breach with CEVA, notifying relevant data protection authorities, and CEVA has taken affected systems offline and engaged external investigators to address the incident.
