![T-Mobile is about to test the limits of customer loyalty [UPDATED]](https://m-cdn.phonearena.com/images/article/179374-wide-two_1200/T-Mobile-is-about-to-test-the-limits-of-customer-loyalty-UPDATED.jpg)
T-Mobile is about to test the limits of customer loyalty [UPDATED]
PhoneArena • • general
Key Points:
- T-Mobile has reduced the number of times a single promotion can be applied to an account from four to two, impacting families of four switching carriers as only two members can now use the same deal.
- Customers can work around this new limit by combining different offers to ensure discounts for all family members.
- T-Mobile is also replacing existing promotions with less generous incentives, signaling a broader downgrade in deals.
- For device financing on free lines, new BOGO lines can still use initial deals, but only the paid line will qualify for future upgrade deals.
- Existing device promotions already active on free lines will remain unaffected by these changes.
