The Man Delivering FedEx Into the Age of Drones, Robots and A.I.

The New York Times • January 18, 2026 • business

Key Points:

FedEx operates a major logistics hub in Memphis, employing over 5,000 workers to process nearly 500,000 packages daily, with over a million packages handled overnight.
The company faced challenges due to President Trump's tariffs, expecting a $1 billion cost impact, but still anticipates revenue growth and improved profit outlook in upcoming quarters.
Raj Subramaniam, who became FedEx's second CEO in 2022, oversees a vast operation with half a million employees, 700 planes, 200,000 trucks, and daily handling of over 17 million packages worldwide.
Fred Smith, FedEx's founder and former CEO who passed away in June, revolutionized the logistics industry and made the company's name synonymous