This grocery chain was just ranked No. 1 for customer satisfaction
KGW • • business
Key Points:
- Trader Joe’s has been ranked the top grocery store in the U.S. for customer satisfaction in 2025, scoring 86 and surpassing Publix, which scored 84 and previously held the top spot.
- The American Customer Satisfaction Index surveyed about 31,000 shoppers nationwide, rating grocery chains on factors like product quality, checkout speed, and convenience.
- Other highly rated stores include H-E-B (83), Sam’s Club (82), and a three-way tie at 81 for Aldi, Costco, and Whole Foods Market.
- Overall grocery store satisfaction slightly declined by 1% to a national average score of 78, with only three of 19 chains improving from the previous year.
- Walmart,
