Uber Flags Sexual Misconduct but Many Drivers Stay on the Road
The New York Times • • business
Key Points:
- In February 2023, Uber received three escalating complaints about a Pennsylvania driver, including racial slurs, inappropriate questions, and frightening behavior toward passengers.
- Despite these reports, Uber only issued a warning and provided educational materials to the driver, who had been with the company for less than two months.
- On March 13, the same driver allegedly sexually assaulted a 16-year-old passenger, according to a lawsuit filed against Uber.
- Uber promotes its technology-driven safety measures, such as in-app complaints and GPS tracking, as tools to quickly identify and remove problematic drivers, but this case raises concerns about their effectiveness.
