Verizon is down: Here’s what SOS means on your iPhone

Verizon is down: Here’s what SOS means on your iPhone

9to5Mac general

Key Points:

  • Verizon experienced a widespread cellular outage starting shortly after 12 p.m. ET on January 14, 2025, affecting users nationwide, particularly on the east and west coasts, with many iPhone users seeing "SOS" in their status bars indicating no cellular connection.
  • Verizon acknowledged the issue on social media, stating their engineering teams were fully deployed and working non-stop to resolve the problem, and promised account credits to affected customers as compensation.
  • The outage impacted Verizon's voice and data services, while AT&T and T-Mobile networks remained operational; however, customers of these carriers faced communication difficulties with Verizon users due to the outage.
  • Verizon has since resolved the outage and advised customers to restart their devices to reconnect, expressing apologies for the