Wegmans is scanning your face at some stores. It’s not the only company
CNN••business
Key Points:
- Major American retail chains, including Wegmans, Walmart, Kroger, and Home Depot, are increasingly using facial recognition technology to combat shoplifting, often without customers' knowledge.
- New York City requires businesses to disclose biometric data collection, prompting Wegmans to post signs about its use of facial recognition in select stores, which sparked public backlash.
- Critics highlight the lack of federal and state regulations governing facial recognition, raising concerns about privacy, transparency, potential misuse, and racial bias in its application.
- Past misuse of the technology includes Rite Aid’s false accusations and discriminatory targeting, leading to a five-year ban on its facial recognition use by the FTC.
- Facial recognition is also employed by entertainment venues like Madison Square Garden to enforce
