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Need help

2024.07.18 07:01
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I got over 4000 steps yesterday and I did not get any rewards for it. I went to the menu drop screen and try to contact the app customer service and it told me to try again after I set up my account in the mail app?? Can anybody help explain to me what I'm doing wrong and what the mail app is? 

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  • Profile Image
    Iris Oh
    Sorry, i don't know what's going on. Sorry for no help.
  • Profile Image
    Dont Follow me thanks!
    You were supposed to collect your coins 
  • Profile Image
    Vicki Kieu
    you didn't get any coins at all? Did you see a chest on your screen with your steps? Maybe log off and on again..
    • Profile Image
      Debbie Thomas
      If it was for yesterday, those coins are gone. They reset after midnight and no way to get them back.
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      Ryan Stanley
      Author
      There's been two days that there was no chest and I had a ton of steps. I am also having problems with the reward ad games, glitching out and not getting my coins for that either. I'm guessing there's nothing I can do.