Anyone else?

Well over 5,000 steps today and never had any coins pop up to claim.  Anyone else having a problem with the system today? Has never happened to me before.

 

Anyone else?

 

Editing: it was recommended that I uninstall and reinstall the app so I did,  and lost almost 300 steps.  

 

Anyone else?

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Comments 7
  • Profile Image
    basia kardel
    Uninstall and instal app again. 
    • Profile Image
      Marie Anne
      Author
      Hmm ... I did, and lost 300 steps.
  • Profile Image
    Tiara
    29. These coins only already on the lock screen and you have to talk them to add them to your account. 
  • Profile Image
    Sfserra
    You can't see the coin box? I've had that happen to me many times. I couldn't collect the coins that day. But the next day, it was back to normal... I don't know why this issue exists.
    • Profile Image
      Marie Anne
      Author
      Right. I usually click to collect my coins continuously throughout the day,  but never got any this morning at all.
      
      I did reinstall and it corrected the problem, but lost 300 or so steps.
  • Profile Image
    Christ
    98- what the.....ask customer service to check 
  • Profile Image
    Carmen C
    45- maybe there had bug occurs