QnA

SMS failure

2026.02.02 01:04
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Constantly getting the couldn't send sms code to verify my account in order to redeem a gift card.   Customer support just keeps blaming my phone provider.   Any solutions would be great. 

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Comments 3
  • Profile Image
    Cashwalk_official
    Hi, we’re sorry for the inconvenience you experienced.

To help us review your account thoroughly and offer accurate support, please contact us by following the steps below:In the app → Menu → Settings → [Contact Us]
    • Dragonzangel
      Author
      I have contacted support MULTIPLE TIMES and just keep getting the same response.  I have redeemed before but now all of the sudden I can’t.
  • Profile Image
    JW
    I have the same problem!