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Gift card suspension notice
2026.10.05 14:08
Views 43Scraps 0

I redeemed Esso gift  on September 2 However, when I try to access the gift card, the gift card page shows an “Active Suspension Notice” and I am unable to view or use the gift card.

I have already contacted BHN support regarding this issue. After reviewing the case, BHN advised me that further assistance must be requested through the original place of purchase or the gift card issuer.

Since this gift card was issued to me as a reward through CashWalk in exchange for points, I send email asking CashWalk to investigate this reward.

Hopefully they will get back to me soonGift card suspension notice 
Comments3
  • Shly
    Author
    I sent email to CASHWALK,  still waiting response.
  • MapleKelly
    Same thing happened to me too. The Cashwalk suggested me to contact BHN, but BHN gave this email to contact. s@tangocard.com. So I’m waiting for the response.
  • Profile Image
    Jen
    Same thing happened to me too. The Cashwalk suggested me to contact BHN for help and finally BHN pushed it back. I forwarded the email from BHN to Cashwalk support team, haven’t gotten any response yet.