I am extremely disappointed with the lack of response and support regarding my suspended account. It has been several days without any update, and every time I try to redeem my rewards, I receive a message saying my account has been suspended.
This delay and lack of communication reflect poorly on your customer service and seriously affect user trust. I have provided all requested information and still have not received a clear answer or solution.
I expect a prompt resolution to this issue. Ignoring users will only damage your reputation.Marwan H.
Hi, we’re sorry for the inconvenience you experienced. To help us review your account thoroughly and offer accurate support, please contact us by following the steps below: In the app → Menu → Settings → [Contact Us] 2026.02.11 16:49
Try to email or call
Try this email send your complain and they will respond. For sure. Let me know the progress
