My Starbucks card was 00.00

I just got a Starbucks card with my points and it was zero, what do I do 

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    Nora
    You should contact the admin of Cashwalk APP.
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    Aunt Rennin
    20.4 ‐ And wait, patiently, cuz it takes FOREVER for them to respond. But keep hounding them about it. Don't let it go, you earned it, that's your reward!!!
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    Aunt Rennin
    20.5 ‐ So maybe, not so patiently? 😉 Goodluck! I hope it gets resolved! I've never had any issues with getting an Amazon card, just as a note. I'm not pushing, would just hate to work for something to be screwed over.