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2024.07.16 17:45
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I emailed customer support a few days ago about my missing coins and still haven't gotten a response yet. Should I just assume I'll just never get those back? It's so discouraging to keep trying to get points when you can just lose them just like that 
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  • Profile Image
    M16....I have now messaged/emailed support on 6 separate occasions and never once had a reply 😡😡
    Author
    Oh no! I shouldn't get my hopes up I guess 
  • I waited ages so sent a second email which was replied to after a few days try that👍
    Author
    I'll try that!
  • Profile Image
    According to some earlier posts, there have been off and on issues with getting or losing coins. They could be working on it.
  • Profile Image
    Non so che dire 
  • Profile Image
    They takes a very long time to respond. It took them two months to answered my email. You have to keep emailing them..I am not sure if you have a screenshot of the original coins?? That would also help your case.
    Author
    I wish I had taken a screenshot!
    Profile Image
    I started taking a picture of the coins before bed now as I see a lot of people complained about missing coins just in case..
  • Profile Image
    Maybe they'll respond to you later, they could be busy. You can just keep waiting while working for more coins but if the issue persists then I say contact them again.
    Author
    I'm still getting coins in the meantime but just not sure if I'll even get a response 
  • Profile Image
    Staranno in vacanza

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