Can’t Redeem

Can’t Redeem my rewards why? Earn more than 10,000 already and it had happened twice already too. 

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    Cashwalk_official
    Cashwalk_official
    
    Hi, we’re sorry for the inconvenience you experienced.
    
    To help us review your account thoroughly and offer accurate support, please contact us by following the steps below: In the app → Menu → Settings → [Contact Us]