Another Royal Caribbean cruise reroutes from sunny hotspot to chilly Canada — which is shockingly legal: experts
Key Points:
- Two Royal Caribbean cruises were rerouted from tropical destinations to colder Canadian ports due to bad weather, affecting thousands of passengers expecting trips to Bermuda and the Bahamas.
- Passengers received last-minute notifications about itinerary changes, leading to frustration over inadequate notice and unsuitable clothing for the unexpected colder climates.
- Cruise lines have broad contractual authority to alter itineraries for safety reasons, leaving customers with limited options aside from accepting onboard credits or future cruise discounts as compensation.
- Some experts criticize the cruise line's handling of the situation, urging passengers to consider legal action collectively to challenge the company's enforcement of itinerary change clauses.
- Royal Caribbean offered onboard credits ranging from $100 to $600 per person and 50% off future cruises as compensation, describing the changes as necessary and asking for passenger understanding.