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Apple says software update to fix iPhone 18 Pro rebooting bug is coming next week
9to5Mac • • general
Key Points:
- iPhone 18 Pro and iPhone 18 Pro Max users experienced freezing and rebooting issues following failed Face ID attempts, identified as a software glitch rather than hardware failure.
- Apple has confirmed to 9to5Mac that a software update to fix this problem is in development and expected to be released early next week.
- The issue, while not affecting all users, was widespread enough to generate significant reports on social media and from 9to5Mac readers.
- The bug causes the phone to stop responding to touch input and trigger a hard reboot after a failed Face ID scan, with a panic log appearing in the iPhone Analytics settings.
- Some customers had mistakenly swapped devices thinking it was a hardware problem, but Apple advises that the upcoming software update will resolve the issue without requiring device replacement.
