Consumers sue over ‘sugar-free’ protein drinks containing sugar
Key Points:
- A federal lawsuit accuses Starbucks of falsely labeling certain protein lattes and matcha drinks as "sugar-free," despite containing 13 to 21 grams of sugar per serving, comparable to the sugar in a Kit Kat bar.
- The lawsuit, filed by Hagens Berman on behalf of consumers in California, New York, and Washington, argues that no reasonable person would expect "sugar-free" drinks to contain such high sugar levels.
- Starbucks denies misleading customers, stating that sugar content comes from protein-boosted milk, no sugar is added, and sugar-free syrups are used for flavoring; the company maintains transparency through menus and marketing materials.
- The legal action seeks damages for affected consumers and aims to prohibit Starbucks from labeling products containing sugar as "sugar-free."
- Consumer advocates highlight the significance of accurate labeling for individuals managing health conditions like diabetes or those avoiding sugar for other reasons.