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Dollar General overcharged millions at checkout for years, FTC and 20 states allege
CBS News • • business
Key Points:
- The Federal Trade Commission (FTC) and 20 states have sued Dollar General, accusing the retailer of charging customers higher prices than advertised, resulting in millions of dollars in overcharges over several years.
- The FTC alleges that Dollar General's deceptive pricing practices have harmed consumers who rely on the chain's low prices to manage tight household budgets.
- The lawsuit claims thousands of stores engaged in inaccurate pricing, with numerous consumer complaints indicating the company knowingly failed to honor advertised prices at checkout.
- Dollar General acknowledged occasional pricing discrepancies but emphasized efforts to improve price accuracy and stated it was willing to resolve the issue without litigation, disputing the FTC's monetary demands.
- The company vowed to vigorously defend against the lawsuit while committing to continuous improvements in pricing accuracy across its 21,000 stores.
